Jewellery Sales Associate

Job description:

Jewellery Sales Assistant

Company: Aurament Gems & Jewels

Location: Adajan, Surat, Gujarat

Job Type: Full-time

About Aurament Gems & Jewels

Aurament Gems & Jewels is a fast-growing jewellery brand specializing in premium gold, diamond, and gemstone jewellery. We are looking for a customer-focused Jewellery Sales Assistant who is passionate about retail sales and delivering exceptional shopping experiences.

Key Responsibilities

• Welcome customers and provide a warm, professional shopping experience.
• Understand customer preferences and recommend suitable jewellery products.
• Explain product features, purity, diamond quality, pricing, making charges, certifications, and ongoing offers.
• Achieve individual and showroom sales targets.
• Build strong customer relationships to encourage repeat business and referrals.
• Upsell and cross-sell jewellery collections, accessories, and special offers.
• Handle billing, payment processing, and customer documentation accurately.
• Assist in maintaining attractive product displays and showroom cleanliness.
• Conduct daily stock checks and ensure proper handling of jewellery inventory.
• Follow company SOPs for security, stock management, and customer service.
• Stay updated on new collections, jewellery trends, and product knowledge.
• Resolve customer queries professionally and provide excellent after-sales support.

Requirements

• 1–3 years of experience in jewellery, luxury retail, or premium retail sales.
• Excellent communication skills in English (Hindi and Gujarati are an advantage).
• Strong interpersonal, presentation, and sales skills.
• Customer-focused with a positive and professional attitude.
• Ability to achieve monthly sales targets.
• Basic computer and POS billing knowledge.
• Well-groomed appearance and professional etiquette.
• Willingness to work weekends, public holidays, and during festive seasons.

Preferred Qualifications

• Higher Secondary (12th Pass) or Graduate.
• Previous experience in a jewellery showroom is preferred.
• Knowledge of diamonds, gemstones, and gold jewellery is an added advantage.

What We Offer

• Competitive salary
• Attractive performance incentives
• Career growth opportunities
• Product and sales training
• Supportive and professional work environment

Schedule: Day Shift

Work Location: Adajan, Surat (On-site)

Why Join Aurament Gems & Jewels?

Be part of a growing jewellery brand where your passion for customer service and sales is recognized and rewarded. If you enjoy helping customers celebrate life's special moments through fine jewellery, we'd love to hear from you.