Presales Executive

Profile: Pre-Sales Executive

Location: Bavdhan, Pune

Experience: 0.6-1 year

On role / Off role: On role

Office Timings: 10.00 am to 6.30 pm.

Job Summary:

We are seeking a motivated and well-spoken pre-sales executive to join our growing real estate team. The candidate will be responsible for handling inbound and outbound calls, following up on leads, and coordinating with potential buyers to schedule site visits and meetings for the sales team.

Key Responsibilities:

• Handle inbound and outbound calls from prospective buyers and investors.
• Respond to leads received through the website, digital campaigns, social media, property portals, referrals, and walk-ins.
• Understand customer requirements such as budget, preferred location, property type, plot size, purpose of purchase, and investment timeline.
• Explain Sanskruti Homes’ plotting and residential and commercial projects, including location, amenities, configurations, possession details, and investment benefits.
• Provide accurate information about pricing, payment plans, booking procedures, loan facilities, and applicable documentation.
• Maintain regular follow-ups with prospects through calls, WhatsApp, email, and other communication channels.
• Schedule and coordinate site visits, property tours, and meetings with the sales or site visit team.
• Share qualified leads with the sales team along with complete customer details and relevant discussions.
• Support customers during the initial stages of property selection, negotiation, and booking.

Requirements:

• Experience in telecalling, telesales, or pre-sales (real estate preferred).
• Excellent communication skills in English, Hindi, and Marathi (or local language).
• Basic understanding of real estate products (plots/flats/commercial).
• Confident, polite, and good at persuasion and relationship-building.
• Familiarity with MS Excel or CRM software is a plus.