Bus Captain

Gogte Travels is hiring responsible, professional, and customer-focused Bus Captains for its luxury AC and Non-AC sleeper bus services.

The Bus Captain will be responsible for ensuring a safe, comfortable, clean, and hassle-free travel experience for passengers from boarding until the journey ends.

Travelling with the bus is compulsory and mandatory. and duty is of Night shift.

Key Responsibilities :

Passenger Management

• Welcome passengers professionally and assist them during boarding.
• Verify tickets, passenger lists, boarding points, and drop locations.
• Help passengers locate their assigned berths and resolve seating issues.
• Handle passenger complaints politely and promptly.

Bus Cleanliness & Presentation

• Ensure the bus is clean before departure.
• Check berths, bedsheets, pillows, curtains, windows, and washroom facilities, if available.
• Report any damaged, dirty, or defective berth immediately.
• Maintain Gogte WorldBus’s premium service standards.

Punctuality & Operations

• Ensure timely boarding and departure as per schedule.
• Coordinate with the driver and office team regarding delays, traffic, and route issues.
• Keep the operations team informed about departure, en-route progress, and arrival.
• Follow approved boarding and drop procedures.

Reporting & Accountability

• Maintain accurate passenger and trip records.
• Report missing items, passenger incidents, damages, and operational issues.
• Share required trip updates and photos with the control room.
• Never collect unauthorized cash or make personal arrangements with passengers.