CRM Manager
Aman MotorsFixed
₹18,000 - ₹25,000
Average Incentives*
₹5,000
Earning Potential
₹30,000
Fixed
₹18,000 - ₹25,000
Average Incentives
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 15 days
36 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, ESI (ESIC)
Job Description
Key Responsibilities
- Platform Management: Administer and update the CRM software to maintain clean, accurate customer and sales database records. [1]
- Customer Retention: Execute targeted email, SMS, and loyalty programs to increase repeat vehicle service visits and reduce churn. [1, 2]
- Feedback & Grievance Handling: Address customer complaints to maximize the Customer Experience Index (CEI) and dealership satisfaction scores. [1]
- Data & MIS Reporting: Build and monitor daily performance dashboards tracking sales leads, inquiries, and customer lifetime value. [1, 2, 3]
- Cross-functional Coordination: Connect walk-in showroom leads with the sales, vehicle finance, and service teams for smooth workflow tracking. [1, 2]
- Campaign Analysis: Segment customer demographics to run localized dealership marketing and promotional efforts. [1]
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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