Inside Sales Executive

Job SummaryWe are looking for a proactive and result-oriented Inside Sales Executive who can generate leads, convert inquiries into sales, build strong customer relationships, and support the sales team. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to achieve sales targets through phone calls, WhatsApp, email, and CRM follow-ups.

• Key ResponsibilitiesHandle inbound and outbound sales calls.
• Contact potential customers and generate new business opportunities.
• Understand customer requirements and recommend suitable products.
• Prepare and share quotations with customers.
• Follow up on pending quotations and inquiries.
• Convert leads into confirmed orders.
• Maintain regular communication with dealers, distributors, retailers, and customers.
• Update customer interactions in CRM/ERP software.
• Coordinate with the dispatch, accounts, and production teams for smooth order processing.
• Resolve basic customer queries and complaints.
• Achieve monthly sales targets and KPIs.
• Build long-term customer relationships for repeat business.
• Prepare daily sales reports and activity reports.
• Required SkillsExcellent verbal and written communication skills.
• Good negotiation and convincing abilities.
• Strong follow-up and relationship management skills.
• Basic knowledge of MS Excel, Word, and Google Sheets.
• Experience working with CRM software is preferred.
• Ability to work under pressure and achieve sales targets.
• Positive attitude with strong problem-solving skills.
• QualificationGraduate in any discipline (MBA/Marketing preferred).
• Freshers with strong communication skills may also apply.
• 1–3 years of experience in Inside Sales, Tele Sales, B2B Sales, or Customer Relationship Management is preferred.
• Preferred ExperienceB2B Sales
• Manufacturing Industry
• Building Material / Hardware / Sanitary / Bath Accessories Industry
• Distributor & Dealer Handling
• Key Performance Indicators (KPIs)Number of calls made per day
• Qualified leads generated
• Quotations shared
• Follow-up completion rate
• Sales conversion ratio
• Monthly sales revenue
• Customer retention rate
• CRM update accuracy
• Response time to customer inquiries
• Working HoursMonday to Saturday
• 10:00 AM – 7:00 PM
• What We OfferCompetitive Salary
• Performance-Based Incentives
• Career Growth Opportunities
• Professional Training
• Friendly and Collaborative Work Environment
• Preferred Candidate ProfileStrong communication and interpersonal skills.
• Self-motivated and target-driven.
• Confident in handling customer conversations.
• Good organizational and time-management skills.
• Ability to multitask and prioritize work efficiently.
• Willingness to learn new products and sales techniques.