Collection Team Leader
G. D. M Management Services Private LimitedFixed
₹25,000 - ₹30,000
Average Incentives*
₹5,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹30,000
Average Incentives
₹5,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
66 applicants
Job Description
*JOB DESCRIPTION for TEAM-LEADER*
* Lead and manage a team of Tele-calling and Field collection agents.
* Set and monitor performance targets for the team.
* Provide training, support, and guidance to team members.
* Ensure compliance with company policies and regulatory requirements.
* Handle escalated customer issues and resolve in a timely manner.
* Analyze collection data to identify areas for improvement.
* Develop and implement strategies to improve collection efficiency.
* Prepare and present regular reports on team performance.
*SKILLS*
* Leadership
* Team Management
* Customer Service
* Compliance
* Data Analysis
* Performance Monitoring
* Conflict Resolution
* Microsoft Office
* Negotiation
*ELIGIBILITY & SALARY CRITERIA*
* *Experience* - Min 1 Year experience in Team Leading (DRA or Non-DRA)
* *Salary* - 22k- 30k (Negotiable as per previous salary package)
* *Qualification* - 12th or above
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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