Team Member-Process-Credit Card-Marketing HO
Kotak Securities Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Team Member-Process-Credit Card-Marketing HO
Position: Sales Training & Development Manager – Consumer Bank
Location: Mumbai
Function: Consumer Banking – Learning & Development / Sales Enablement
Grade: (As per internal banding)
Reporting to: Outbound Head / Training Manager (Consumer Bank)
Department: Credit Card-Marketing HO
Grade: M1 to M3
Key Responsibilities
- Sales Onboarding:
Deliver structured induction programs for new sales hires (CASA, Loans, Credit Cards) to ensure faster readiness and productivity - Sales Training Delivery:
Conduct training on sales techniques, product knowledge, objection handling, and customer engagement - Capability Building:
Drive initiatives to enhance selling skills, cross-sell/upsell capabilities, and customer-centric selling approaches - Product & Compliance Training:
Ensure sales teams are aligned on product updates, policies, and regulatory requirements (RBI guidelines) - Performance Enhancement:
Analyze sales MIS to identify gaps and conduct targeted refresher training for low performers - Field Coaching:
Provide on-ground coaching and support to sales teams through field visits and joint calls - Content Development:
Create training modules, sales playbooks, scripts, and digital learning content - Stakeholder Management:
Collaborate with Sales Heads, HR, Product, and Compliance teams to align training with business needs
Eligibility Criteria
- Minimum 5+ years of experience in Banking/NBFC Sales or Sales Training
- Prior experience in Consumer Banking or Credit Cards preferred
- Strong understanding of sales processes and frontline challenges
- Proven track record in improving sales performance or enabling teams
Required Skills
- Strong sales training & facilitation skills
- Good understanding of banking products and regulations
- Excellent communication and presentation skills
- Ability to analyze sales data and identify skill gaps
- High energy, result-oriented, and willingness to travel for field coaching
Job role
Job requirements
About company
Similar jobs you can apply for
Field Sales
Field Sales Manager
Vision Hygiene Systems Private Limited
Field JobFull TimeMin. 5 years
Basic EnglishField Recruiter
Qt Consultancy (Opc) Private LimitedWork from OfficeFull TimeAny experienceNo English Required
Business Development Executive
Lapanache Motion Studio Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Sales Executive
Placenest Services Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishSales Executive
InnervoiceWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) EnglishSales Co-ordinator
Aakriti EnterpriseWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!