Manager - Field Operations CC (FEB IO)
Mahindra And Mahindra Limited
Work from Office
Full Time
Min. 6 yearsJob Description
Manager - Field Operations CC (FEB IO)
Responsibilities & Key Deliverables
ü Assist / guide distributors in Service & Parts Operations
ü Implement policies and procedures in dealership network
ü Assist distributors in concern resolution.
ü Ensure to achieve TAT, CSI, DSS & CAPs Targets
ü Channel capability building.
ü Achieve Spare Parts & Lubricants revenue targets
üImplement warranty policy and monitor warranty cost per Tractor
ü Ensure campaign activities are completed in time.
ü Audit dealerships for processes and Warranty claims
ü Ensure timely product feedback from dealers
ü Ensure distributors get required support from HO in terms of literature, tools, diagnostics, catalogues, etc.
ü Help distributors grow business through Service Marketing activities.
ü Visit fleet operators along with Distributor to instill confidence in our products and services
Experience
12-14 years (BE) / 6-8 years (DME) experience in Service, Field Operations and Parts Operations in Tractors / Farm Machinery. International experience will be an added advantage
Industry Preferred
ü Exposure to dealerships systems and processes with experience in implementing dealership and CSI processes.
ü Experience in handling dealers and customers.
ü Sound technical knowledge with analytical skills
ü Experience in warranty system
ü Exposure to Parts inventory management
ü Business acumen
International Experience will be preferred
Qualifications
B.E. (Mech/ Auto) / Diploma in Mechanical Engineering
Our commitment to Diversity, Equity, and Inclusion
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Retail / Counter SalesRetail Executive
2Coms Consulting Pvt Ltd. (Gigflex)Work from OfficeFull TimeAny experience
Basic EnglishCustomer Relationship Manager
Ab Com Private LimitedWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) English
Field Sales Executive
Paytm Payments Services Limited
Field JobFull TimeAny experienceNo English Required
Technical Sales Engineer
SSV Engineering and Manpower ServicesField JobFull TimeAny experienceBasic EnglishSales Promoter
Hafele India Private LimitedWork from OfficeFull TimeMin. 1 yearNo English Required
Business Development Manager
Click2 OnlineWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 6 to 14 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!