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Job Title: Customer Relationship Management Executive

Job Location: Vijayawada

Interview Mode: F2F

Fresher/Experience: 0-3yrs

Timings: 10am–7:30pm

Qualification: Intermediate minimum

Working Days: Tuesday- Sunday (Monday week off)

Company Description

EKALASAALA is a pioneer in providing Career Guidance and Training to engineering graduates through e-learning in India. Our goal is to group all career paths available for engineering graduates and provide guidance for personal growth and career development in a specific path. We are committed to helping students achieve their career goals with targeted training and guidance.

Role Description

This is a full-time, on-site Customer Relationship Management executive role located in Visakhapatnam. The CRM Executive

representative will be responsible for making outbound calls to potential

students, providing information about our services, and guiding them through

their career path options. Day-to-day tasks include answering queries,

maintaining call logs, and following up with potential leads. The role involves working closely with the training and marketing teams to ensure effective communication.

Qualifications

• Excellent communication and interpersonal skills
• Ability to explain complex information in a clear and concise manner
• Experience in customer service or call centre environments
• Strong problem-solving and decision-making skills
• Basic computer skills
• Ability to work independently and as part of a team
• Experience in the education sector is an advantage
• Minimum Intermediate Mandatory