Customer Service Advisor

Equiskill Insights
Thane West, Thane
₹20,000 - ₹40,000 monthly*

Fixed

₹20,000 - ₹30,000

Average Incentives*

₹10,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job Description

Role Responsibilities - Handling inbound calls and respond to mails - Resolve customer queries efficiently - Maintain records of interactions - Ensure high Customer satisfaction (CSAT) scores - Provide excellent customer service Desired Candidate Profile - Strong understanding of service delivery - Good problem-solving skills with the ability to resolve customer queries efficiently - Ability to meet call centre metrics such as quality, productivity, and turnaround time - Willingness to work in rotational shifts (day shifts only) - Strong English communication skills with the ability to interact effectively with customers. - Willingness to learn and adapt in a fast-paced environment 

Job role

Work location
Work locationThane West, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameEquiskill Insights
Address
AddressThane West, Mumbai, Maharashtra, India
Job posted by Equiskill Insights

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You can expect a minimum salary of 20,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 4 Sept 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!