Barista

Job Description: Senior Barista – Office Support & Multi-Site Operations

Department: Hospitality / Operations

Reports To: Operations Manager / Head of Operations

Work Location: Head Office and All Site Locations

Employment Type: Full-Time

Job Summary

We are looking for a flexible, responsible, and skilled Senior Barista who can manage beverage service at multiple locations while also supporting office operations as required.

The candidate will be responsible for preparing and serving high-quality beverages, maintaining premium hospitality standards, and providing temporary coverage at any site where the assigned barista is absent or additional support is required. The role also includes assisting with office-related tasks, coordination, reporting, inventory management, and other operational responsibilities assigned by management.

The ideal candidate must be adaptable, dependable, well-groomed, and willing to travel between locations based on business requirements.

2. Key Responsibilities

A. Barista & Beverage Operations, Prepare and serve coffee, tea, and other beverages according to company quality standards.

• Maintain consistency in beverage taste, presentation, and service.
• Operate coffee machines, grinders, and other beverage equipment efficiently.
• Maintain cleanliness and hygiene of the coffee station and related equipment.
• Monitor beverage ingredients, stock levels, and daily consumption.
• Ensure an exceptional hospitality experience for premium salon clients.

B. Multi-Site Support & Staff Replacement, Report to any designated salon location where the regular barista is absent, on leave, or unavailable.

• Provide immediate beverage service coverage to prevent operational disruptions.
• Travel between salon locations as directed by the Operations Manager.
• Adapt quickly to the procedures, teams, and requirements of different locations.
• Support newly opened or high-demand locations when additional barista assistance is needed.
• Ensure consistent service standards across all salon locations.

C. Head Office & Administrative Support, Assist the office and operations team with routine administrative tasks.

• Maintain and update beverage inventory records, daily consumption reports, and stock registers.
• Assist with preparing reports, checklists, and operational documentation.
• Coordinate with managers regarding stock requirements, staff availability, and beverage operations.
• Support the collection and submission of daily or periodic operational reports.
• Assist with vendor coordination, purchase requests, and supply follow-ups as assigned.
• Perform other reasonable office and operational duties assigned by management.

D. Inventory & Cost Control, Monitor stock of coffee beans, milk, tea, syrups, cups, and other consumables.

• Identify low-stock items and communicate replenishment requirements promptly.
• Follow company procedures for stock handling, storage, and wastage control.
• Assist in periodic stock audits and inventory reconciliation.
• Ensure company equipment and supplies are handled responsibly.

E. Professional Conduct & Compliance, Maintain professional grooming, punctuality, and workplace discipline.

• Follow company policies, hygiene standards, and standard operating procedures.
• Maintain a cooperative and professional relationship with salon and office teams.
• Protect confidential company information and internal records.
• Communicate attendance, site changes, and operational issues promptly to the reporting manager.

3. Qualifications & Experience, Minimum 2–3 years of barista experience, preferably in a premium café, hotel, salon, or hospitality environment.

• Experience in handling coffee machines and preparing a variety of beverages.
• Basic computer knowledge, including email, spreadsheets, and data entry.
• Good communication, coordination, and reporting skills.
• Willingness to travel between company locations as required.
• Previous experience in multi-location operations or office support will be an advantage.

4. Key Skills & Competencies, Flexibility and adaptability.

• Strong time management and organizational skills.
• Ability to prioritize barista duties and office assignments.
• Attention to detail and a service-oriented mindset.
• Professional appearance and client-handling skills.
• Teamwork, accountability, and problem-solving ability.
• Ability to work independently at different locations.

5. Performance Expectations, Uninterrupted barista service at assigned locations during staff absences.

• Consistent beverage quality and premium client service.
• Timely completion of assigned office tasks and reports.
• Accurate inventory records and effective wastage control.
• Punctual reporting and readiness to travel between locations.
• Compliance with company policies and operational standards.

6. Nature of the Role

This is a mobile and support-oriented role. The employee will not be permanently assigned to a single location and must be prepared to work at the head office or any company location as directed by management.

The employee is expected to balance regular barista responsibilities, temporary site coverage, and office support according to daily business priorities.