Customer Service Executive
Connext Five Three LlpFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 21 Oct 2026 - 31 Oct 2026 | Time: 11.00 am - 04.00 pm...
Job Description
Argos Watch is looking for a Customer Support Executive who can give customers clear, thoughtful help throughout their experience with us—from choosing a watch and placing an order to delivery and after sales support.
Key responsibilities
* Respond to customer enquiries through calls, email, WhatsApp, and social media in a timely, professional manner.
* Help customers with product information, order placement, payment issues, shipping updates, and delivery concerns.
* Coordinate with logistics, sales, and after sales teams to resolve complaints, returns, repairs, and warranty enquiries.
* Follow up on unresolved cases and keep customers informed until each issue is closed.
* Assist customers who need help completing an order, while making recommendations based on their needs.
* Maintain accurate records of conversations, complaints, resolutions, and follow ups.
* Identify recurring customer issues and share insights that can improve the customer experience.
What we’re looking for
* 1–3 years of experience in customer support, preferably with an ecommerce, retail, fashion, or accessories brand.
* Strong spoken and written English and Hindi. Gujarati is an advantage.
* A calm, empathetic approach to handling complaints and difficult conversations.
* Good organisational skills and the ability to manage several customer cases at once.
* Comfort using spreadsheets and customer support or CRM tools.
* An interest in watches and a willingness to learn the product range in detail.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.
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