Operation Manager

Designation – Operations Manager

Experience – 4-6 Years

Roles & Responsibilities:  

● Responsible for all day-to-day operations for the region

● Work closely with Business development team and supply team to ensure the client expectations are properly met by operations team

● Build and develop the required team to achieve the targets

● Drive operational efficiencies to maintain Service levels and expand margins of the region.

● Build and implement processes to increase the overall efficiency and reliability of the region

● Participate in cross-functional projects for high-priority initiatives and bring process and data-driven focused approach to support the organization's goals.

● Drive change management to ensure efficient implementations of any new strategic change.

● Collaborate closely with stakeholders like Finance, Product, Sales, and New initiatives with the objective to drive stakeholder success

● Ensure excellent customer and partner experience  

Requisites / Prerequisites: 

● Graduates from Tier 1/2 Engineering colleges/Post Graduate from Tier 1/2 Management colleges with good academic performance.

● 4-6 years of frontline Operational experience or P&L Management

● Strong leadership qualities to lead a large team

● Ability to manage conflicts and good stakeholder management skills

● Multi-tasking capabilities and inter-departmental coordination

● A strong team sport background is a plus (showcasing the long-term commitment and rigor).

● KPIs Handled: Delivery Fulfilment/ Service levels, cost related KPIs, Revenue growth and Margin KPIs, project management, Process or change management.