Customer Support Executive
BTW Visa Services India Private LimitedFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
17 applicants
Job Description
Job Duties & Responsibilities
- Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
- Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
- Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
- Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
- Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
- Keep the reception area clean, organized, and presentable at all times.
- Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
- Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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