Customer Service Executive

Dear Candidates,

Greetings from Talent Pool Manpower services..!!

We have an urgent vacancy for Customer Service Executive in Non Voice process in our client International BPO company located in Magarpatta Pune location.

·        Job Description:

·        We are hiring for Customer Service Executive position.

• Profile: US Operations back-office data entry
• Job Type : Permanent
• Job location: Pune (Magarpatta City)
• Shift: Night Shift/Day Shift ( Should be Flexible for any shift )
• Notice: only immediate (1 day)
• Work from office mandatory
• Salary budget- 15k- 25k

Job Role:

· Complete data entry, maintain and update all documents related to assigned files.

· Work on document review/correction.

· Complete data entry of interested parties into a client system.

· Respond to client status reports.

· Enter data into client systems.

· Obtain and review documents from courts, counties, tax authorities, bankruptcy courts and trustees that support the case.

· Save and upload documentation in client systems.

· Prepare legal documents (Suits, affidavits, dockets, and court invoices).

· Quality control review of legal documents.

· Working with our clients via websites and email to keep them apprised of the file status.

· Performs other duties as assigned.

· Should be ready to stretch the shift if work is there.

Skills and Qualifications: 

• Any bachelor’s degree (completed)(Preferred from non-technical background, if technical background then should have 2-3 years of corporate experience)

• Knowledge of MS Office and related applications

• Good presentation skills

• Ability to work independently within clearly defined parameters and accordingly take decisions.

• Ability to learn quickly and adapt to different situations with a sense of ownership & accountability.

Note: Candidate should have good communication skills and should be open to night shift.

Please be inform that mobile phones are not permitted during production hours. Employees are required to deposit their phones in their respective lockers upon onboarding.

Interview Mode (As confirmed above)

· Face to Face

Interview Methodology

Operational Round

Interested candidates can apply and grab the opportunity.

Thanks

HR

Contact-9960587841