Customer Support Executive – Social Media Chat
V5 GlobalFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
43 applicants
Job Description
🚨 Hiring: Customer Support Executive – Social Media Chat
📍 Location: Noida, Sector 63
💰 CTC: ₹30,000 per month
💼 Experience: 6 Months – 2 Years
🕐 Shift: Rotational
Job Responsibilities:
- Handle customer queries received through Social Media Chats & DMs.
- Respond to customer queries on Instagram, Facebook, X, and other platforms.
- Resolve customer complaints and provide appropriate solutions.
- Maintain response TAT and customer satisfaction.
- Handle multiple chats simultaneously.
- Escalate complex issues to the concerned team.
- Maintain professional communication and follow process guidelines.
Requirements:
✅ Excellent written English communication
✅ Good typing speed
✅ Strong customer-handling skills
✅ Experience in Social Media / Chat / Non-Voice Support preferred
✅ Good problem-solving and multitasking skills
📌 Immediate Joiners Preferred
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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