Collection Executive / Officer

for job contact: 7417435728 Mukul HR

Collection & Recovery Executive – Telecalling

Company: Credgenics

Department: Collections & Recovery

Location: Noida

Employment Type: Full-time

About the RoleWe are looking for an energetic and target-oriented Collection & Recovery Executive to join our team. The role involves communicating with customers over calls, following up on outstanding payments, and assisting in timely loan/EMI recoveries.

• Key ResponsibilitiesMake outbound calls to customers regarding pending loans/EMI payments.
• Follow up with customers for overdue and outstanding payments.
• Understand customer concerns and provide appropriate payment-related information.
• Negotiate and encourage customers to clear their pending dues within the agreed timelines.
• Maintain accurate records of customer interactions and payment commitments.
• Follow up on promised payment dates and ensure timely closure.
• Meet daily/monthly collection and calling targets.
• Maintain professional and respectful communication with customers.
• Escalate unresolved or complex customer cases to the concerned team.
• RequirementsMinimum 12th Pass / Graduate.
• Freshers can apply; experience in telecalling, collections, recovery, BPO, or customer service will be an added advantage.
• Good communication skills in Hindi and basic English.
• Comfortable making a high volume of outbound calls.
• Target-oriented and willing to work in a performance-driven environment.
• Basic computer knowledge.
• What We OfferFixed salary + performance incentives
• Structured training and learning opportunities
• Growth opportunities within the Collections & Recovery function
• Professional and supportive work environment

Keywords: Collection Executive, Collection Telecaller, Recovery Executive, Recovery Telecaller, Debt Collection, Loan Collection, EMI Collection, Telecalling, Collections & Recovery.

for job contact: 7417435728 Mukul HR