Operation Executive

We are seeking an organized, detail-oriented Operations Executive to join our Market Research team. In this role, you will be responsible for coordinating day-to-day market research field operations, managing vendor/interviewer networks, ensuring data quality standards, and keeping data collection projects on schedule and within budget.

Key Responsibilities

 Fieldwork & Panel Coordination: Plan, schedule, and oversee field data collection activities (CATI, CAPI, Online Surveys, Focus Groups, B2B Interviews).

 Vendor & Freelancer Management: Coordinate with third-party research agencies, field interviewers, translation service providers, and panel vendors to negotiate timelines and deliverables.

 Data Quality & Compliance: Audit incoming survey data, enforce strict quality control checks, verify survey response authenticity, and ensure adherence to data privacy regulations (e.g., GDPR, local research compliance standards).

 Sampling & Logistics: Prepare sample allocations, manage distribution lists, and monitor response rates across target demographics to ensure representative sampling.

 Project Tracking & Reporting: Track operational timelines, highlight field risks early, and provide daily/weekly progress status reports to Project Managers and clients.

 Cost & Budget Management: Assist in tracking field costs, interviewer incentives, and operational budgets for ongoing research projects.

Soft Skills:

 Strong project coordination and multi-tasking skills.

 Clear verbal and written communication.

 Problem-solving mindset under tight project deadlines.

Experience-0 to 3 years