Customer Success Associate

Furnifest
Dasrathpuri, New Delhi
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

200+ applicants

200+ applicants

Benefits include: Flexible Working Hours

Benefits include: Flexible Working Hours

Job Description

We are looking for a capable candidate who could assure 100% success to the following KRA,

  1. Order Processing which includes order confirmation of Amazon Orders.
  2. Resolving Issues of Customers
  3. Maintain data for RTOs and Returns of any kind
  4. Coordinate with warehouse team to dispatch replacement parts on time.
  5. Provide weekly update on returns and claims.
  6. Maintain healthy relationships with Account Managers.
  7. Keep return rate under 5%.
  8. Coordinate with Delivery partners to dispatch and deliver orders on time.
  9. Making lists of baby stores to keep our products.
  10. Make Catalogues as per client demands.

Job role

Work location
Work locationRZ/279/1, Block C, Dashrath Puri, New Delhi, Delhi 110045, India
Department
DepartmentSales & BD
Role / Category
Role / CategorySales Support & Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsMS Excel, B2B Sales, Sales, Customer support, Sales closing
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderMale

About company

Name
NameFurnifest
Address
AddressRZ/279/1, Block C, Dashrath Puri, New Delhi, Delhi 110045, India
Job posted by Furnifest

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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The last date to apply for this job is 16 Aug 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!