Customer Relationship Manager
Go Higherr With UsFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
27 applicants
Benefits include: Annual Bonus
Job Description
Post-Order Management: Act as the primary point of contact for all client interactions after an order is placed ("Everything after Order Comes in")
Client Management: Provide high-standard service to important guests and clients
Escalation Protocol: Utilize and maintain an Escalation Chart for follow-up emails, ensuring appropriate stakeholders are marked in successive reminders
Data & System Maintenance: Implement and update the Enquiry Capture Sheet and the Client Database
Collection Engine Management: Manage the back-end collection process by confirming invoice receipts and material deliveries with clients
Sales Support: Assist in managing the Sales FMS (Flowchart Monitoring Sheet) to ensure no lead or client request is dropped
Link between company and Customer for material delivery on time OR as per requirements
CUSTOMER SERVICE - main role - status of deliveries. Inform if anything is getting late
Mandatory: Good english / email drafting, Excel/google sheets, good follow up skills
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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