Admission Counsellor

Roles and Responsibilities:-

● Handle incoming inquiries from students through calls, WhatsApp, emails, and walk-ins.

● Provide detailed counselling about various foreign language courses, batches, and learning outcomes.

● Convert potential leads into successful admissions through effective communication and follow-ups.

● Maintain and update student data and lead status in the CRM system.

● Schedule demo sessions and coordinate between students and trainers.

● Assist students in choosing the right language courses based on their career or study abroad goals.

● Manage daily follow-ups to ensure lead engagement and timely closures.

● Prepare and share professional admission-related emails with prospective students.

● Ensure excellent pre-admission and post-admission support to enhance the student experience.

● Collaborate with the marketing team to strategize lead generation and promotional activities.

● Achieve monthly admission and revenue targets as defined by management.

● Contribute ideas for process improvement and better student engagement.

Required Skills and Qualifications:-

● Minimum 6 months to 1 year of experience in B2C Sales, Counselling, or Education Admissions .

● Strong verbal and written communication skills.

● Excellent presentation, negotiation, and closing abilities.

● Experience in client relationship management .

● Proficiency in CRM tools and email communication .

● Ability to draft and send professional emails clearly and effectively.

● Bachelor’s degree in Business, Marketing, Education, or a related field .

● Self-motivated, target-driven, and capable of working both independently and as part of a team.