Water Filter Technician

The Domestic RO Technician is responsible for handling end-to-end field service for residential reverse osmosis (RO) water purifiers. This includes new product installations, periodic preventive maintenance, troubleshooting electrical/mechanical faults, replacing worn-out cartridges and membranes, and ensuring customer satisfaction.

Key Responsibilities

• Installation: Install domestic RO, UV, UF, and alkaline water purifiers safely at customer residences, ensuring proper water line and electrical connections.
• Servicing & Maintenance: Perform scheduled preventive maintenance (PM) and routine check-ups.
• Diagnosis & Repair: Identify and resolve mechanical, plumbing, and electrical issues (e.g., pump failure, leakage, low water flow, SMPS faults, or sensor errors).
• Water Quality Testing: Test input and output water using a TDS meter to calibrate TDS controllers and ensure balanced, safe drinking water.
• Filter & Spare Parts Replacement: Replace sediment filters, carbon blocks, RO membranes, UV lamps, and mineral cartridges as needed.
• Customer Support & Guidance: Explain basic operations, maintenance tips, and filter life cycles to homeowners.
• Reporting & Documentation: Log daily service tickets, capture customer signatures, update service logs, and manage spare parts inventory.