Logistics Coordinator

You will be responsible for managing live transport movements throughout the night, ensuring shipments are collected and delivered safely, efficiently and on time.

Working in a fast-paced environment, you will communicate with customers, drivers and transport partners while maintaining accurate updates across our internal systems.

You will also respond to new enquiries, source suitable vehicles and produce competitive quotations.

If you thrive in a fast-paced environment and enjoy finding solutions under pressure, this is an opportunity to make a significant impact within a growing logistics business.

*Key Responsibilities*

• Manage and monitor time-critical UK and European shipments.

• Respond promptly to customer enquiries and transport requests.

• Source suitable vehicles through our approved carrier network.

• Prepare quotations and secure transport capacity at competitive rates.

• Issue clear instructions to drivers and transport partners.

• Track collections and deliveries, proactively managing any delays or issues.

• Provide customers with regular and accurate shipment updates.

• Check driver, vehicle and supplier compliance before allocating work.

• Record job information and communication accurately within the transport management system.

• Escalate operational or service issues where necessary.

What We’re Looking For

The successful candidate will ideally have:

• Previous experience in transport, freight forwarding, logistics or traffic operations.

• Experience managing time-critical or express transport would be advantageous.

• Strong communication and customer-service skills.

• Confidence speaking with customers, drivers and suppliers.

• Good geographical knowledge of the UK and Europe.

• Strong organisational skills and excellent attention to detail.

• The ability to remain calm and make sound decisions under pressure.

• Commercial awareness and confidence negotiating supplier rates.

• Competence using email, Microsoft Office and transport-management systems.

• A reliable and responsible approach to working independently during the night.

• Flexibility to work the required night-shift pattern, including weekends and bank holidays where applicable.