Warehouse Associate

Warehouse Associate / Manager

Company: Truewello

Department: Warehouse & Operations

About the RoleTruewello is looking for a responsible and detail-oriented Warehouse Associate / Manager to manage day-to-day warehouse operations, including inventory management, order processing, barcode scanning, packing, dispatching, and maintaining accurate records.

The ideal candidate should be comfortable working on a laptop/computer, using Excel and warehouse/order management systems, and handling the complete order dispatch process efficiently.

• Key ResponsibilitiesManage day-to-day warehouse operations and order fulfillment.
• Process and prepare customer orders for dispatch within the required timeline.
• Pick, check, pack, and dispatch products accurately.
• Perform barcode scanning for order processing, inventory movement, and dispatch.
• Ensure the correct product, quantity, SKU, and customer details are matched before dispatch.
• Maintain accurate inventory and stock records.
• Handle inward and outward stock movement and update inventory accordingly.
• Use Excel regularly for inventory tracking, order records, dispatch reports, and stock reconciliation.
• Operate laptop/computer and work with order management, courier, and warehouse software.
• Generate and print shipping labels, invoices, packing slips, and other required documents.
• Coordinate with courier/logistics partners for daily pickups and shipments.
• Track pending, failed, returned, and undelivered shipments and maintain proper records.
• Conduct regular stock checks and physical inventory verification.
• Identify inventory mismatches, damaged products, missing items, and report them promptly.
• Maintain proper warehouse organization so products can be picked and dispatched quickly.
• Ensure all products are properly stored, labelled, and organized according to SKU/category.
• Handle returns and RTO shipments, including receiving, checking, and updating stock.
• Maintain daily warehouse reports and share dispatch/inventory updates with the management team.
• Ensure warehouse cleanliness, discipline, and proper handling of products.
• Follow company SOPs for packing, quality checks, inventory, and dispatch.
• Required SkillsBasic to good knowledge of MS Excel is required.
• Comfortable using a laptop/computer for daily operations.
• Knowledge of barcode scanners and barcode-based inventory systems.
• Good understanding of order processing and dispatch operations.
• Good attention to detail and ability to avoid order/product errors.
• Good organizational and time-management skills.
• Ability to manage multiple orders and warehouse activities simultaneously.
• Basic understanding of courier/shipping processes.
• Good communication and coordination skills.
• Previous experience in e-commerce warehouse, logistics, order fulfillment, or dispatch operations will be preferred.

Preferred Experience1–3 years of experience in warehouse, e-commerce operations, logistics, inventory management, or order dispatch.

Candidates with experience in D2C/e-commerce warehouses and handling high-volume daily orders will be preferred.

• Key Performance Areas Order Dispatch Accuracy
• Same-Day / Timely Dispatch
• Inventory Accuracy
• Packing & Quality Accuracy
• Barcode Scanning Accuracy
• Stock Reconciliation
• RTO & Return Management
• Warehouse Organization
• Daily Reporting & Documentation

Candidate ProfileWe are looking for someone who is responsible, punctual, organized, computer-friendly, and comfortable taking ownership of warehouse operations. The candidate should be able to independently manage day-to-day warehouse activities and ensure that customer orders are processed and dispatched accurately and on time. EducationMinimum 12th Pass. Graduate candidates will be preferred.