Telesales Executive

TELE SALES EXECUTIVE – RESULT ORIENTED JOB PROFILEDepartment: Sales & Business Development

Designation: Tele Sales Executive

Industry: Solar / Renewable Energy

Reporting To: Sales Manager

Location: Office Based

Employment Type: Full-Time

1. JOB PURPOSETele Sales Executive का काम assigned leads पर calling, customer requirement समझना, qualified leads generate करना, regular follow-up करना और leads को Site Visit, Quotation और Booking में convert करना होगा।

यह एक result-oriented sales role है। Performance सिर्फ calls पर नहीं, बल्कि Qualified Leads, Site Visits, Bookings और Revenue पर measure होगी।

• 2. KEY RESPONSIBILITIESLead Calling & QualificationDaily assigned leads पर outbound calls करना।
• Customer की electricity consumption, budget और solar requirement समझना।
• Genuine customers को identify करना।
• Leads को Hot / Warm / Cold classify करना।
• CRM / Google Sheet में 100% data update करना।
• Product & Sales PresentationResidential & Commercial Solar Solutions explain करना।
• System capacity, panel/inverter, approximate generation, pricing और applicable subsidy/process explain करना।
• Offers, payment terms और project timeline clearly बताना।
• Customer objections को professionally handle करना।
• कोई false commitment नहीं करना।
• Follow-Up & Conversionसभी qualified leads का timely follow-up करना।
• Leads को Site Visit → Quotation → Booking तक move करना।
• Field Sales और Technical Team के साथ coordination करना।
• Lost / inactive leads को recover करने की कोशिश करना।
• हर active lead में Next Follow-Up Date maintain करना।

• 3. DAILY PERFORMANCE EXPECTATIONS60–80 meaningful calls/day
• 2–3 qualified leads/day
• सभी pending follow-ups complete करना
• 100% CRM/Data updating
• Qualified leads के अनुसार site visits coordinate करना
• Daily sales report submit करना

Meaningful Call का मतलब actual customer conversation है; सिर्फ missed/unanswered calls को productive call नहीं माना जाएगा।

4. MONTHLY KPIKPIMinimum / ExpectedMeaningful Calls1,200+ / MonthQualified Leads50+ / MonthFollow-Up Completion95%+CRM/Data Updating100%Site VisitsLead Quality के अनुसारQuotationsQualified Opportunities के अनुसारBookingTarget BasedBilling / RevenueMonthly Target BasedImportant:50 Qualified Leads/Month minimum baseline KPI है।

लेकिन performance सिर्फ leads की संख्या से नहीं, बल्कि:

Calls → Qualified Leads → Site Visits → Quotations → Bookings → Billing → Revenue

के complete sales funnel से measure होगी।

5. CUSTOMER & LEAD MANAGEMENTEmployee को:

• Customer से polite और professional तरीके से बात करनी होगी।
• Requirement समझकर सही solution explain करना होगा।
• Pricing, subsidy, generation, warranty या timeline के बारे में false information नहीं देनी होगी।
• Price, brand, subsidy, quality और competition से related objections handle करने होंगे।
• कोई lead unattended नहीं रहना चाहिए।

हर Lead में ये details होना जरूरी है:Customer Name | Contact | Location | Electricity Bill/Load | System Requirement | Lead Temperature | Last Contact | Next Follow-Up | Sales Stage | Remarks | Final Status

6. TEAM COORDINATIONTele Sales Executive को निम्न teams के साथ coordination करना होगा:

Sales Manager • Field Sales • Technical • Installation • Procurement • Billing & Accounts • Subsidy/Net Metering Team

Objective:

Enquiry → Qualification → Site Visit → Quotation → Booking → Billing → Project Execution

• 7. REQUIRED SKILLSExcellent Hindi Communication
• Basic English preferred
• Good convincing & negotiation skills
• Strong follow-up ability
• Objection handling
• Target-oriented mindset
• Basic Computer / CRM knowledge
• Solar products समझने और explain करने की ability
• Positive attitude & high energy
• Sales pressure में काम करने की ability

8. EXPERIENCE & ELIGIBILITYPreferred Experience: 1–3 Years

Experience in:

Tele Sales • Inside Sales • Solar • Real Estate • Insurance • Telecom • Banking/Financial Products • FMCG • Any Target-Based Sales

Freshers Can Also ApplyGood communication, confidence, learning ability और sales attitude वाले Freshers भी eligible हैं।

Experienced Candidates और Freshers दोनों apply कर सकते हैं।

9. SALARY PACKAGE & INCENTIVESalary: ₹8,000 – ₹15,000+ / MonthFinal salary interview performance, communication skills, sales ability, experience और overall candidate profile के आधार पर decide होगी।

Experienced CandidatesRelevant experience और strong sales performance के आधार पर higher salary consider की जा सकती है।

FreshersFreshers की salary interview performance, communication, confidence और sales potential के आधार पर decide होगी।

Performance IncentiveFixed salary के साथ performance-based incentive available रहेगा।

Incentive performance पर depend करेगा:

Qualified Leads + Site Visits + Bookings + Billing + Collection + Revenue

Higher Performance = Higher Earning Potential

Incentive company policy और applicable booking/billing/payment/documentation conditions के अनुसार payable होगा।

10. IDEAL CANDIDATEहमें ऐसा candidate चाहिए जो:

Target-Driven • Energetic • Disciplined • Persuasive • Customer-Focused • Consistent • Result-Oriented

हो।

Candidate को सिर्फ calls नहीं करने हैं, बल्कि:

Follow-Up → Opportunity Create → Customer Convert → Booking → Revenue

पर focus करना है।

KEY SUCCESS FORMULACALL → CONNECT → QUALIFY → FOLLOW-UP → VISIT → QUOTATION → BOOKING → REVENUEFinal Expectation“Don't just make calls. Create opportunities, convert customers and generate revenue.”Caller नहीं — Revenue Generator बनकर काम करना है।

Activity important है, लेकिन Result ज्यादा important है।

👩‍💼 HR Contact :- Priyanka Verma +91 86796 10030 | 8449326565 | 0121-4517510

📄 Interview के लिए Documents

Candidates अपने साथ लेकर आएँ: 📌 Resume – 1 Copy & 📸 Passport Size Photos – 2

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