Branch Incharge

We are looking for a responsible and target-oriented Admission Counsellor Cum Branch Incharge to manage day-to-day branch operations, handle student admissions, lead the branch team, and achieve monthly business targets.

The ideal candidate should have strong communication, counselling, team-handling, sales, and branch management skills.

• Key Responsibilities1. Admission Counselling & SalesHandle enquiries from students and parents through calls, walk-ins, and follow-ups.
• Understand student requirements and recommend suitable courses.
• Conduct effective course counselling and convert enquiries into admissions.
• Follow up with prospective students regularly.
• Achieve daily, weekly, and monthly admission targets.
• Maintain proper enquiry, follow-up, and admission records.
• Handle parent/student objections and provide appropriate solutions.
• 2. Branch OperationsTake complete responsibility for the day-to-day functioning of the branch.
• Ensure the branch opens and operates on time.
• Monitor student attendance, batch schedules, and classroom activities.
• Coordinate with faculty, counsellors, telecallers, and support staff.
• Ensure proper maintenance of branch records and reports.
• Maintain discipline, cleanliness, and professional standards at the branch.
• Coordinate with the Head Office regarding branch requirements and issues.
• 3. Team ManagementGuide and monitor branch team members.
• Allocate daily activities and follow up on team performance.
• Conduct regular team discussions and motivate employees to achieve targets.
• Monitor counsellor/telecaller performance.
• Identify performance gaps and provide necessary coaching.
• Ensure team members follow company SOPs and reporting procedures.
• 4. Student & Parent Relationship ManagementMaintain good relationships with students and parents.
• Handle student/parent grievances professionally.
• Follow up on student satisfaction and retention.
• Support students in resolving course-related concerns.
• Reduce student dropouts through regular engagement and follow-up.
• 5. Business DevelopmentGenerate admissions through branch-level activities and local marketing.
• Coordinate with the marketing team for campaigns and promotional activities.
• Identify local opportunities for school, college, and community-level promotion.
• Support referral and lead-generation activities.
• Explore opportunities to increase branch revenue.
• 6. Reporting & Target MonitoringPrepare daily EOD reports and branch performance reports.
• Track:
• Enquiries
• Calls
• Walk-ins
• Counselling
• Admissions
• Revenue
• Student attendance
• Follow-ups
• Dropouts
• Review target vs. achievement on a daily and weekly basis.
• Share branch updates with the management/Head Office.
• Key Performance Indicators (KPIs)Monthly Admission Target Achievement
• Revenue Target Achievement
• Enquiry-to-Admission Conversion
• Walk-in Conversion
• Follow-up Effectiveness
• Student Retention
• Team Productivity
• Branch Operational Discipline
• Customer/Parent Satisfaction
• Daily & Monthly Reporting Compliance
• Required SkillsExcellent communication and interpersonal skills
• Strong counselling and convincing ability
• Sales and target-oriented mindset
• Team-handling and leadership skills
• Good follow-up skills
• Problem-solving ability
• Basic knowledge of MS Office / Google Sheets
• Ability to work independently and take ownership
• Ability to handle students, parents, and employees professionally

Preferred ExperienceCandidates with experience in:

• Educational Institutions / Computer Training Centres
• Admission Counselling
• Sales & Business Development
• Banking / Insurance
• Service Industry
• Coaching / Training Institutes
• Branch Operations
• Team Handling

What We ExpectThe person should be able to manage the branch as an owner, take responsibility for admissions and revenue, guide the team, maintain student relationships, and ensure smooth day-to-day branch operations.

Ownership + Leadership + Counselling + Sales = Successful Branch Management

Job TypeFull-time

Compensation₹15,000 – ₹22,000 + Performance Incentives

Salary may vary based on experience, communication skills, leadership ability, and previous performance.