The Happy Miles Tourism

Telecalling Executive

The Happy Miles Tourism
Kalighat, Kolkata/Calcutta
₹12,000 - ₹19,000 monthly*

Fixed

₹12,000 - ₹17,000

Average Incentives*

₹2,000

Earning Potential

₹19,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

28 applicants

28 applicants

Benefits include:  Mobile Allowance, Internet Allowance

Benefits include: Mobile Allowance, Internet Allowance

Job Description

We are looking for an energetic and articulate Telecaller to manage outbound calling for our upcoming program/event. You will be responsible for contacting invited guests, explaining event details, answering queries, driving attendance, and maintaining accurate attendance records in our database.


Key Responsibilities

  • Outbound Calling: Make a high volume of outgoing calls to invited guests, delegates, or registered participants from the provided database.
  • Program Briefing: Clearly communicate event details, including date, time, venue/virtual link, agenda, key speakers, and benefits of attending.
  • RSVP Management: Confirm guest attendance, update status trackers (Attending / May Be / Declined / Rescheduled), and send calendar invites or confirmation messages.
  • Pre-Event Follow-ups: Make reminder calls 24 to 48 hours prior to the event to maximize live turnout.
  • Post-Event Feedback: Conduct short follow-up calls after the event to collect participant feedback and thank-you notes (where applicable).

Performance Metrics (KPIs)

  • Daily Call Volume: Number of dials/connected calls per day (e.g., 80–120 calls).
  • RSVP Conversion Rate: Percentage of contacted guests confirmed to attend.
  • Data Accuracy: Zero-error tracking of guest contact details and attendance notes.



Job role

Work location
Work locationAVS House, 42/A Gurupada Halder Road, Near Jatin Das Park Metro Station, LM- Keya Seth Exclusive Outlet, Kolkata- 700026 Kalighat, Kolkata/Calcutta
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsConvincing skills, Target achievement, SMART goals, Follow up
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Bengali, Hindi
Age limit
Age limit20 - 60 years
Gender
GenderAny gender

About company

Name
NameThe Happy Miles Tourism
Address
AddressAVS House, 42/A Gurupada Halder Road, Near Jatin Das Park Metro Station, LM- Keya Seth Exclusive Outlet, Kolkata- 700026 Kalighat, Kolkata/Calcutta
Job posted by The Happy Miles Tourism

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You can expect a minimum salary of 12,000 INR and can go up to 19,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

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