Customer Care Executive

📞 Interested candidates can kindly connect with us at: 9216577366

📞 Interested candidates can kindly connect with us at: 9216577366

Customer Support Executive – Voice Process

Location: Sitapura, Jaipur

Hiring Requirement: 500 Positions

Work Mode: Work from Office

Process: Voice Process – Customer Support

Working Days: 5 Days Working

Week-Offs: Rotational Week-Offs

Shifts: Rotational Shifts

Job SummaryWe are hiring Customer Support Executives for a leading customer service operation in Sitapura, Jaipur. Candidates with excellent communication skills and a customer-focused approach are encouraged to apply.

• Key ResponsibilitiesHandle customer calls and provide professional and accurate assistance.
• Resolve customer queries, complaints, and service-related issues.
• Understand customer requirements and provide appropriate solutions.
• Maintain a positive and professional communication style throughout customer interactions.
• Follow defined process guidelines, quality standards, and company policies.
• Accurately update customer information and interaction details in the system.
• Escalate complex issues to the appropriate team when required.
• Maintain productivity, quality, and customer satisfaction targets.
• Ensure proper follow-up on customer concerns wherever applicable.
• Candidate RequirementsExcellent verbal communication skills in English/Hindi, depending on process requirements.
• Strong listening and interpersonal skills.
• Customer-oriented attitude with good problem-solving abilities.
• Comfortable working in rotational shifts and with rotational week-offs.
• Candidates should be comfortable working from the Sitapura, Jaipur location.
• Freshers and experienced candidates may apply, subject to process requirements.
• Candidates from Jaipur/domestic locations can apply.
• Ability to work in a fast-paced customer support environment.
• Preferred SkillsCustomer Service
• Customer Support
• Voice Process
• Communication Skills
• Problem Solving
• Active Listening
• Complaint Handling
• Call Handling
• Customer Relationship Management
• Basic Computer Knowledge

Hiring Details Total Openings: 500

If you are looking for an opportunity in Customer Support / Voice Process in Jaipur, this is a great opportunity to join a professional work environment and build your career in the customer service industry.

📞 Interested candidates can kindly connect with us at: 9216577366