Resources Valley

Customer Care Executive

Resources Valley
Bhan Nagar, Jaipur
₹15,000 - ₹27,000 monthly

Fixed

₹15,000 - ₹27,000

Earning Potential

₹27,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

3 applicants

3 applicants

Benefits include: Annual Bonus, Flexible Working Hours

Benefits include: Annual Bonus, Flexible Working Hours

Job Description

We are looking for a Customer Support Executive to handle customer interactions across email, calls, and chat for our domestic e‑commerce operations. The role requires strong communication skills, a customer‑first mindset, and basic knowledge of computers and online platforms.

Key Responsibilities: Handle customer queries via calls, emails, and live chat professionally and promptly.

 Assist customers with product information, order status, delivery updates, returns, and replacements.


Ensure accurate and timely order-related communication. 

Coordinate with internal teams (sales, verification, logistics) for issue resolution. 

Maintain proper documentation and follow-ups on customer interactions. 

Adhere to company communication standards (professional, polite, and clear language). 

  • Meet defined response time and customer satisfaction benchmarks.


Job role

Work location
Work locationVaishali Nagar, Jaipur, Rajasthan, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderFemale

About company

Name
NameResources Valley
Address
AddressVaishali Nagar, Jaipur, Rajasthan, India
Job posted by Resources Valley

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You can expect a minimum salary of 15,000 INR and can go up to 27,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Jaipur at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 12 Nov 2026. For more details, download apna app and find Full Time jobs in Jaipur . Through apna, you can find jobs in 64 cities across India. Join NOW!