Telesales Executive

HGS | Hinduja Global Solutions

Hiring for IDFC FIRST Bank Process

An MNC Company | On-Roll with HGS

Job Title: Telesales Executive Associate (IDFC FIRST Bank Process)

Company (On-Roll)

HGS (Hinduja

Global Solutions) — MNC Company

Client Process

IDFC FIRST Bank

Work Location

Hyderabad — HITEC

City

Eligibility

Any Graduate (Any

Discipline)

Experience

Freshers and

Experienced candidates both can apply

Languages / Process

Telugu, Kannada,

Tamil, Bengali, Odiya, Malayalam & English process available

Job Type

Full-Time, On-Roll

with HGS

Shift

Day Shift

About

the Role

HGS (Hinduja Global Solutions), a leading MNC in the BPO/BPM industry, is hiring Telesales Executive Associates to work on the prestigious IDFC FIRST Bank process at our Hyderabad (HITEC City) location. This role involves promoting and selling IDFC FIRST Bank's financial products to new and existing customers over the phone. Both freshers and experienced candidates are welcome to apply, and the Telugu language process is also available along with other regional languages.

Key

Responsibilities

•     Sell IDFC FIRST Bank financial products (loans, credit cards, insurance, investments) to new and existing customers via outbound/inbound calls.

•     Handle customer inquiries, provide accurate product information, and resolve concerns professionally.

•     Meet or exceed monthly sales targets and performance benchmarks.

•     Build and maintain strong relationships with customers to ensure long-term business.

•     Accurately update customer records and maintain the database.

•     Collaborate closely with the sales team to achieve overall business objectives.

•     Identify and act on upsell/cross-sell opportunities.

•     Ensure full compliance with banking and regulatory requirements at all times.

Requirements

& Eligibility

•     Any Graduate (any discipline) — freshers can apply.

•     0-3+ years of sales experience; telesales/BPO experience preferred but not mandatory.

•     Excellent communication and persuasion skills.

•     Ability to work in a fast-paced, target-driven environment.

•     Strong problem-solving and negotiation skills.

•     Familiarity with financial/banking products is desirable.

•     Proficiency in English plus at least one regional language: Telugu, Kannada, Tamil, Bengali, Odiya, or Malayalam.

Why

Join Us — Perks & Benefits

•     On-Roll Employment with HGS — a globally recognized MNC company (no third-party payroll).

•     Attractive fixed salary plus lucrative, uncapped monthly incentives.

•     ESI & PF (Provident Fund) statutory benefits provided.

•     Group Health Insurance / Mediclaim coverage for employees.

•     Paid Training — structured induction and product training provided before you go live, with training pay.

•     Opportunity to work with a top-tier private bank (IDFC FIRST Bank) process.

•     Fast-track career growth and internal promotion opportunities within a large MNC.

•     Structured 5-day work week with fixed weekly offs (as per process policy).

•     Supportive team environment with continuous on-the-job coaching and skill development.

•     Multiple language process options — Telugu, Kannada, Tamil, Bengali, Odiya, Malayalam, and English.

•     Convenient work location at HITEC City, Hyderabad — well connected by public transport.