Senior Sales Coordinator

A Senior Sales Coordinator is responsible for supporting the sales team, coordinating customer requirements, managing sales orders, and ensuring smooth communication between customers, sales representatives, and internal departments. The role involves handling sales documentation, tracking orders, preparing reports, and assisting the team in achieving sales targets.

Key Responsibilities

• Coordinate with the sales team to manage daily sales activities and customer requirements.
• Prepare quotations, sales orders, invoices, and other sales-related documentation.
• Follow up with customers regarding orders, payments, deliveries, and inquiries.
• Maintain accurate customer records, sales databases, and order status reports.
• Coordinate with logistics, warehouse, finance, and other departments to ensure timely order processing and delivery.
• Monitor sales orders from confirmation through final delivery.
• Prepare daily, weekly, and monthly sales reports for management.
• Assist the sales team in achieving targets and maintaining strong customer relationships.
• Handle customer complaints and coordinate with relevant departments to resolve issues promptly.
• Schedule meetings, appointments, and sales-related activities.
• Track pending orders, payments, and customer follow-ups.
• Support sales managers with presentations, reports, data analysis, and administrative tasks.
• Identify opportunities to improve sales coordination processes and customer service.
• Ensure all sales documentation and records are maintained accurately and confidentially.