Customer Support Executive
Elevatecareer.Ai Learning Solutions Private LimitedFixed
₹28,000 - ₹35,000
Average Incentives*
₹2,000
Earning Potential
₹37,000
Fixed
₹28,000 - ₹35,000
Average Incentives
₹2,000
Earning Potential
₹37,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
37 applicants
Benefits include: PF, Health Insurance, 5 working days, Two-way cab
Job Description
We Are Hiring – Tech Mahindra
Customer Support Executive – Voice Process
Process: UK Telecom | Location: Hyderabad
Company: Tech Mahindra
Work Location: Bahadurpally, Hyderabad
Employment Type: Full-Time
Shift: UK Shift (12:30 PM – 9:30 PM)
Cab Facility: Two-way cab provided
About the Opportunity
Tech Mahindra is hiring enthusiastic and customer-focused individuals for its UK Telecom Voice Process in Hyderabad. This is an excellent opportunity for freshers and experienced professionals with strong English communication skills to build a career in the customer service industry.
Key Responsibilities
- Handle inbound and outbound customer calls for UK-based telecom customers.
- Assist customers with queries related to billing, mobile plans, network connections, and general telecom services.
- Provide effective solutions and ensure first-call resolution wherever possible.
- Maintain accurate records of customer interactions.
- Deliver excellent customer service while meeting quality and productivity targets.
- Follow company policies, process guidelines, and compliance standards.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- C2-level English communication skills are mandatory.
- Excellent verbal communication and active listening skills.
- Strong problem-solving and customer-handling abilities.
- Comfortable working in UK shifts.
- Willingness to work from the office at Bahadurpally, Hyderabad.
Benefits
- Two-way cab facility.
- Monthly performance-based incentives.
- Opportunity to work with Tech Mahindra.
- Career growth opportunities.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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