Vehicle Technician

The Automobile Two-Wheeler Technician will be responsible for inspecting, diagnosing, repairing, and servicing two-wheelers according to manufacturer standards and dealership procedures. The technician will ensure high-quality workmanship, timely completion of assigned jobs, and customer satisfaction.

• Key Roles and Responsibilities1. Vehicle Service & RepairPerform periodic maintenance and general servicing of two-wheelers.
• Diagnose mechanical and technical problems in vehicles.
• Repair and replace faulty parts and components.
• Perform engine, transmission, brake, suspension, and electrical system repairs.
• Conduct vehicle inspections and identify required repairs.
• Ensure all repairs are completed according to manufacturer guidelines.
• 2. Diagnostics & TroubleshootingIdentify vehicle problems using appropriate diagnostic tools and equipment.
• Diagnose engine, electrical, fuel system, and other technical issues.
• Troubleshoot customer-reported vehicle complaints.
• Report complex technical problems to the Workshop Supervisor or Service Manager.
• 3. Quality of WorkEnsure high-quality repairs and servicing.
• Follow standard operating procedures and manufacturer guidelines.
• Conduct proper checks before completing assigned jobs.
• Reduce repeat repairs through accurate diagnosis and quality workmanship.
• Ensure vehicles are properly tested after repairs.
• 4. Job Card ManagementReview assigned job cards before starting work.
• Complete all work mentioned in the job card.
• Inform the Service Advisor or Supervisor if additional repairs are required.
• Record completed work accurately.
• Ensure jobs are completed within the specified timeline.
• 5. Tools & EquipmentUse workshop tools and equipment properly and safely.
• Maintain tools in good working condition.
• Report damaged or faulty equipment immediately.
• Keep the work area clean and organised.
• 6. Spare Parts CoordinationCoordinate with the Spare Parts Department for required parts.
• Ensure correct spare parts are used for repairs.
• Return unused or defective parts according to company procedures.
• Avoid wastage and unnecessary use of spare parts.
• 7. Safety & ComplianceFollow all workshop safety procedures.
• Use appropriate safety equipment while working.
• Maintain cleanliness and discipline in the workshop.
• Follow company policies and manufacturer service standards.
• 8. Customer Vehicle CareHandle customer vehicles carefully and responsibly.
• Ensure vehicles are kept clean during servicing and repairs.
• Protect customer belongings and vehicle components.
• Support the Service Advisor when technical explanations are required.
• Key Performance Indicators (KPIs)Number of Vehicles Serviced
• Technician Productivity
• Technician Efficiency
• Quality of Repairs
• First-Time Fix Rate
• Repeat Repair Rate
• Job Completion Time
• Labour Hours Achieved
• Customer Satisfaction
• Required QualificationsITI / Diploma in Automobile Engineering, Mechanical Engineering, or a related technical qualification.
• Relevant technical certifications will be an advantage.
• Required Experience0–5 years of experience in two-wheeler servicing and repairs.
• Freshers with relevant ITI/Diploma qualifications may also be considered for junior technician positions.
• Experience in a two-wheeler dealership or authorised service centre is preferred.
• Required SkillsTwo-Wheeler Servicing & Repair
• Mechanical Troubleshooting
• Engine Repair Knowledge
• Electrical System Knowledge
• Vehicle Diagnostics
• Brake & Suspension Repair
• Knowledge of Workshop Tools
• Problem-Solving Skills
• Teamwork
• Time Management