Telesales Executive

Position: Sr. Telesales Executive

Location: Gurugram

Work Mode: Work from Office

Job Type: Permanent | Full-Time

Experience: 2+ Years

Key Responsibilities

• Make outbound calls to prospective and existing customers and generate sales.
• Handle inbound customer queries and convert leads into customers.
• Follow up with leads through phone calls, WhatsApp, and other communication channels.
• Understand customer requirements and recommend suitable services.
• Explain services, offers, and packages clearly to customers.
• Build and maintain positive relationships with prospective and existing customers.
• Maintain accurate records of customer interactions and update the CRM.
• Follow up regularly with interested and potential customers.
• Work towards achieving daily, weekly, and monthly sales targets.
• Coordinate with the operations and customer success teams to ensure a smooth customer experience.
• Collect customer feedback and share relevant insights with the team.
• Support the team in improving sales processes and customer conversion.

What You Will Gain

• Hands-on experience in Telesales, Business Development, and Customer Relationship Management.
• Practical experience in handling leads and converting prospects into customers.
• Exposure to CRM and sales processes.
• Opportunity to develop communication, negotiation, and sales skills.
• Work experience in a fast-paced startup environment.
• Hands-on experience in sales and business operations.
• Exposure to startup growth strategies and customer lifecycle management.
• Opportunity to work closely with the founding team.
• Mentorship and practical learning in sales, operations, and customer experience.
• Potential full-time opportunity based on performance.

Preferred Skills:

• Prior internship or experience in sales, customer support, or operations
• Familiarity with CRM tools.
• Interest in startups, wellness, or astrology is a plus.