Relationship Manager

Job Description: Relationship Manager – Real EstateCompany Name: Eternity Home Exchange

Job Title: Relationship Manager – Real Estate

Department: Sales

Location: Gurugram Sector 82A Haryana

Employment Type: Full-Time

Experience: 0–2Years

Salary: As per experience and industry standards

We are looking for a dynamic and customer-focused Relationship Manager to join our real estate sales team. The candidate will be responsible for building strong relationships with prospective buyers, understanding their property requirements, arranging site visits, and converting leads into successful property sales.

• Key ResponsibilitiesHandle incoming leads and connect with prospective property buyers.
• Understand clients' budgets, preferences, and property requirements.
• Explain property details, pricing, payment plans, and available offers.
• Arrange and coordinate property site visits for interested customers.
• Follow up with prospective clients through calls, WhatsApp, and meetings.
• Build and maintain long-term relationships with clients.
• Negotiate with customers and assist in closing property deals.
• Coordinate with the sales, marketing, and documentation teams.
• Maintain accurate customer records, lead status, and follow-up reports in the CRM.
• Achieve monthly sales targets and contribute to business growth.
• Assist clients throughout the sales process, from initial inquiry to booking and documentation.
• Required SkillsExcellent communication and interpersonal skills.
• Strong convincing, negotiation, and client-handling abilities.
• Good sales, follow-up, and lead-conversion skills.
• Ability to build and maintain customer relationships.
• Basic knowledge of the real estate market and property sales.
• Proficiency in MS Excel, CRM software, and WhatsApp communication.
• Eligibility CriteriaGraduate in any discipline; candidates with relevant sales experience preferred.
• 0–2 years of experience in real estate sales, property consulting, or customer relationship management.
• Freshers with strong communication and sales skills may also be considered.
• Must be target-oriented, self-motivated, and willing to coordinate site visits.
• Key Performance Indicators (KPIs)Monthly sales and revenue achievement.
• Lead-to-site-visit conversion ratio.
• Site-visit-to-booking conversion ratio.
• Number of successful property bookings.
• Client satisfaction and follow-up effectiveness.
• Why Join Us?Opportunity to grow in the real estate industry.
• Performance-based incentives.
• Professional and growth-oriented work environment.