Billing Executive

We are seeking a detail-oriented and customer-focused professional to manage billing, prepare accurate quotations, and handle customer interactions efficiently. The role requires excellent communication skills, strong numerical ability, and a proactive approach to support sales and operations.

Key Responsibilities

Billing & Documentation

• Prepare and generate accurate invoices as per company policies.
• Maintain records of bills, payments, and outstanding balances.
• Ensure compliance with taxation, GST, and accounting standards.
• Coordinate with accounts team for reconciliation of payments and ledger management.

Quotations & Pricing

• Prepare and share quotations/proposals based on customer requirements.
• Coordinate with sales and procurement teams to ensure correct pricing, discounts, and terms.
• Track quotation status and follow up with customers for approvals.
• Maintain a quotation database for reference and analysis.

Customer Handling & Support

• Act as the first point of contact for customer queries related to quotations, orders, and billing.
• Provide timely updates on order status, delivery timelines, and payment schedules.
• Handle customer complaints and escalate issues when necessary.
• Build and maintain strong relationships with customers to ensure satisfaction and repeat business.