Front Office Receptionist

Job Title Hospital Receptionist / Front Office Executive – Billing

Key Responsibilities

Welcome and assist patients and visitors professionally

• Handle patient registration and appointment scheduling
• Manage phone calls, inquiries, and front desk coordination
• Prepare and process patient bills accurately
• Handle cash, card, UPI, and insurance-related billing procedures
• Verify insurance details and coordinate approvals when required
• Maintain patient records and billing documentation
• Coordinate with doctors, nursing staff, pharmacy, and laboratory departments
• Ensure proper filing of invoices, receipts, and reports
• Address patient queries regarding billing and services
• Required QualificationsAny Graduate / Diploma in Hospital Administration preferred
• Basic computer knowledge
• Experience with hospital management software is an advantage
• Prior receptionist or billing experience preferred
• Skills RequiredFront office management
• Billing and payment handling
• Communication and interpersonal skills
• Customer service orientation
• MS Office and hospital software knowledge
• Attention to detail and multitasking ability
• Preferred KnowledgeHospital billing process
• Insurance and TPA coordination
• OP/IP billing
• Medical terminology basics
• Work EnvironmentHospitals
• Multispecialty healthcare facilities