Customer Care Executive

Protalk Solutions
Perungudi, Chennai
₹15,000 - ₹22,000 monthly*

Fixed

₹15,000 - ₹20,000

Average Incentives*

₹2,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 24 Aug 2026 - 05 Sep 2026 | Time: 10.00 am - 04.00 pm...

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

2 applicants

2 applicants

Benefits include:  Flexible Working Hours

Benefits include: Flexible Working Hours

Job Description

Job Description – Customer Care Executive (Collection Process)


Company


Protalk Solutions Pvt. Ltd.


Position


Customer Care Executive – Collection Process


Language Requirement


- Kannada: 50 Vacancies

- Telugu: 40 Vacancies

- Candidates must have excellent verbal communication skills in Kannada or Telugu.

- Basic knowledge of English/Hindi will be an added advantage.


Salary


Language| Fresher| Experienced

Telugu| ₹15,000 – ₹16,000/month| ₹17,000 – ₹18,000/month

Kannada| ₹17,000 – ₹18,000/month| ₹18,000 – ₹20,000/month


Key Responsibilities


- Handle customer calls related to the collection process.

- Communicate professionally with customers regarding pending payments and payment commitments.

- Follow up with customers through calls and maintain proper call records.

- Explain payment-related information clearly and resolve basic customer queries.

- Achieve assigned daily/monthly collection and calling targets.

- Maintain quality, productivity and compliance standards.

- Escalate complex customer issues to the appropriate team.

- Follow company policies, process guidelines and call-handling standards.


Eligibility


- 12th / Graduate candidates can apply.

- Freshers and experienced candidates are eligible.

- Strong command of Kannada or Telugu is mandatory.

- Good communication and convincing skills.

- Comfortable working in a target-oriented collection process.

- Candidates with prior BPO / Telecalling / Collection / Customer Care experience will have an advantage.


Shift & Working Days


- Shift: General Shift – 9:00 AM to 6:00 PM

- Week Off: Rotational

- Process: Collection Process

- Batch: Pilot Batch


Ideal Candidate


We are looking for candidates who are confident communicators, comfortable speaking with customers, and capable of handling payment-related conversations professionally while achieving assigned targets.


Vacancies


Total: 90 Positions


- Kannada – 50

- Telugu – 40


Location: Protalk Solutions, Perungudi, Chennai.



Interested pin me


Tejashwini Hr (8722012206)

Job role

Work location
Work locationProtalk Solutions Pvt. Ltd Chennai, Industrial Estate, Perungudi, Chennai, Tamil Nadu, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCollection process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada, Telugu
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date24 Aug 2026 - 05 Sep 2026
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsBring Your cv

About company

Name
NameProtalk Solutions
Address
AddressProtalk Solutions Pvt. Ltd Chennai, Industrial Estate, Perungudi, Chennai, Tamil Nadu, India
Job posted by Protalk Solutions

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You can expect a minimum salary of 15,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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