Automotive Service Advisor
TVS Automobile Solutions Pvt LtdFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
1 applicants
Job Description
Roles & Responsibilities :
·Open repair order, refer vehicle history and provide cost and time estimate.
·Keep customer informed about progress of work or change in schedule/cost if any
·Coordination with floor in charge
·Customer interaction, Invoice explanation, parts replaced explanation, help customer to make payments for services
·Liaison with customers about any additional work required
·Handling customer complaints, Queries & closure of customer complaints coming through all channels.
·Estimation Skill, Insurance Process and Billing Process
·Advising customers on vehicle maintenance, scheduling service appointments for helping customers to maintain trouble-free operation of the vehicle.
· Promoting value added services to the customers for profitability of the company.
·Ensure high service quality
·Responsible for customer satisfaction rate
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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