Retail Sales Executive

Sales Executive – Retail Store

Dreamlife Decor Pvt Ltd | Chandapura, Bangalore

Experience: 5 years | Salary: ₹20,000–25,000 per month + incentives ₹5,000–10,000 | 6 days a week (store timings, rotational weekly off)

About the role

We are looking for a Sales Executive to run the sales floor at our Chandapura store and own every enquiry that comes in, whether a customer walks in or reaches us through our Facebook and Instagram campaigns. The person in this role is responsible for turning daily leads into billed sales.

Key responsibilities

• Attend to walk-in customers, understand their requirement, show products, and close the sale
• Call every lead generated daily through Meta platforms (Facebook and Instagram) and respond within the same day; no lead should go untouched
• Reply promptly to customer enquiries on WhatsApp, calls, email, and social media comments/DMs
• Follow up consistently on open leads until the customer either buys or clearly drops out
• Maintain a daily lead and follow-up tracker in Excel: lead source, contact details, status, next action date, and conversion outcome
• Share daily and weekly sales reports with the store manager on enquiries received, calls made, conversions, and pipeline
• Prepare quotations, coordinate order confirmation, payment collection, and delivery timelines with the back-end team
• Keep the store display clean, well arranged, and priced correctly
• Handle post-sale queries and delivery or service follow-ups to keep the customer experience smooth
• Build repeat and referral business from existing customers

Requirements

• 5 years of experience in retail sales; furniture, home decor, interiors, modular, or consumer durables background preferred
• Proven ability to close sales and meet monthly targets
• Must be fluent in Kannada, Hindi and English
• Strong working knowledge of MS Excel (data entry, filters, sorting, basic formulas, VLOOKUP, pivot tables) for lead and sales tracking
• Comfortable making 30–50 outbound calls a day to fresh and old leads
• Good communication, patience, and a customer-first attitude
• Graduate or diploma holder preferred; strong sales track record matters more than the degree
• Available to work 6 days a week, including weekends, as weekends are our peak footfall days
• Should be residing in or around Chandapura, Attibele, Anekal, Electronic City, or Bommasandra, or willing to relocate

What we offer

• Fixed salary of ₹20,000–25,000 per month based on experience and interview
• Monthly performance incentive of ₹5,000–10,000 linked to target achievement, so total monthly earnings can go up to ₹35,000
• Direct exposure to store P&L and growth into a store manager role as we expand