Inside Sales Executive

Inside Sales Associate

About MediBuddy-

MediBuddy is India’s largest digital healthcare platform, providing seamless access to doctor consultations, diagnostics, surgeries, pharmacy, and wellness services. With a large network of healthcare providers across India, MediBuddy is focused on making quality healthcare more accessible and convenient for customers.

About the Role-

We are looking for an Inside Sales Associate to engage with customers who have shown interest in MediBuddy’s healthcare services. The role involves understanding customer requirements, recommending suitable healthcare solutions, managing leads, and driving conversions while ensuring a positive customer experience.

This is a consultative sales role where strong communication, empathy, persuasion, and relationship-building skills are important.

Key Responsibilities

• Connect with prospective customers and understand their healthcare requirements.
• Recommend appropriate healthcare services based on customer needs.
• Manage assigned leads and conduct timely follow-ups to drive conversions.
• Maintain accurate records of customer interactions in the CRM.
• Achieve individual monthly sales and conversion targets.
• Meet daily productivity and talk-time targets.
• Address customer queries and concerns professionally.
• Coordinate with internal teams to ensure smooth service delivery.
• Maintain high customer satisfaction standards throughout the customer journey.
• Follow defined quality guidelines, SOPs, and business processes.
• Continuously improve communication and sales effectiveness.

Eligibility & Requirements

• MBA or equivalent qualification is mandatory.
• Fresh MBA graduates with excellent communication skills are also encouraged to apply.
• Excellent verbal communication skills in English and Hindi.
• Strong customer interaction, persuasion, and negotiation skills.
• Target-oriented mindset with a passion for sales.
• Strong interpersonal and relationship management skills.
• Ability to work in a fast-paced environment.
• Willingness to work from the office.
• Proficiency in MS Office is preferred.

Ideal Candidate

The ideal candidate should:

• Enjoy interacting with customers and understanding their needs.
• Have strong active-listening and communication skills.
• Be confident, persuasive, and solution-oriented.
• Be comfortable working towards sales targets.
• Be adaptable and willing to learn.
• Take ownership of assigned goals and deliver results.
• Focus on providing a positive customer experience.