Telecaller
Human Capital SolutionsFixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 20 Aug 2026 - 24 Aug 2026 | Time: 10.00 am - 04.00 pm...
2 applicants
Benefits include: Overtime Pay
Job Description
Job Title: Customer Care Executive
Company: FRM Techno Solutions Pvt Ltd
Process: Hathway Broadband Services
Location: Jayanagar 4th Block.
Working Days: 6 Days a Week
Shift Timings : 9.30 AM to 6.30 PM
Job Description:
.
Key Responsibilities:
Proactively reach out to existing Hathway Broadband customers who are currently inactive or have not recharged.
Understand and identify the reason for service non-usage (technical issues, customer dissatisfaction, relocation, etc.).
Provide basic troubleshooting guidance or escalate the issue to the concerned department if needed.
Record all customer interactions, feedback, and issues accurately in the CRM system.
Ensure high levels of professionalism and empathy in all customer communications.
Follow up on escalated cases as required to ensure customer concerns are addressed.
Requirements:
Minimum qualification: 10th / 12th Pass / Graduate
Good communication skills in kannada , English, Hindi, or other regional languages like Telegu, Tamil ].
Basic understanding of customer service and handling customer queries.
Familiarity with using CRM software is a plus.
Ability to work six days a week.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
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