CUSTOMER SUPPORT - US VOICE PROCESS

Walk-in drive for a MNC(Third party payroll) ON 22 AUGUST 2026

NOTE :- CANDIDATES WITH GOOD UNDERSTANDING AND FLUENCY IN ENGLISH, WHO ARE PASSIONATE TO START CAREER IN TOP CORPORATE CAN APPLY

• Working days : 5days (Rotational Week off)
• WFO/WFH : Work from office and 28000 CTC/month
• Shift : US Shift, (Shift will be in any of US time zones.
• Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
• Location – Bangalore (Bellandur)
• Experience - Fresher (Graduates/10+2) (2024 to 2026 pass outs)
• Its C2H Role (where working company would be Top MNC but payroll company will be Teamlease Services Limited.

Job Responsibilities / Authorities

• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool

• Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes

• Walk customers/ Provide navigational support on self-service portal

• Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines

• Place outbound calls to customers when required in line with Client / Company guidelines

• Work productively whilst maintaining exceptional call/data quality standards in line with targets

• Contribute to the team through open and regular communication with peers / supervisors

• Adhere to all company or departmental policies and procedures (personnel and operational)

• Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process

• Maintain regular and punctual attendance in line with company policies and procedures

• Minimise customer complaints and escalations by providing exceptional service and call control

Working Hours:

• Shift will be in any of United States of America time zones
• Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
• Two way cab facility is provided

*If interested pls fill the given form for registration- https://forms.gle/DTkuJj3RCetTz5te9