Receptionist Cum Telecaller

*Job Title: Receptionist*

Location: Renault Car Service Center, S.No, 50/1B, 47/48, Phaltan - Baramati Rd, Baramati, Pune,Maharashtra 413102.

Position Type: Full-time

*Job Description:*

We are looking for a professional and customer-oriented Receptionist to join our Renault Car Service Center. The ideal candidate will be the first point of contact for customers, ensuring a smooth and welcoming experience.

*Key Responsibilities:*

• Greet customers warmly and assist them with inquiries related to services, appointments, and vehicle repairs.
• Handle phone calls, emails, and online inquiries efficiently, directing them to the appropriate department.
• Schedule and manage service appointments for customers.
• Maintain a clean and organized reception area.
• Coordinate with service advisors and Office Boy to provide customers with updates on their vehicles.
• Ensure accurate customer data entry and maintain records of service visits.
• Assist in handling customer feedback and complaints, ensuring prompt resolution.
• Perform basic administrative tasks, such as filing, billing, and handling payments.
• Co-0rdinate with boy for office stationary.

*Qualifications and Skills:*

• High school diploma or equivalent; additional education or training in customer service is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with automotive services and terminology (preferred but not mandatory).
• Proficiency in MS Office and basic computer skills.
• Ability to work in a fast-paced environment and maintain professionalism under pressure.

*Why Join Us?*

• Opportunity to work with a renowned automotive brand.
• Supportive team environment with growth opportunities.
• Competitive salary and benefits package.

How to Apply:

Please send your resume to [hradmin.pune@mlplgroup.com/contact/whats app 9112270040. Immediate joiners will be preferred.