MANAGER

Role Overview

The Manager will be responsible for managing the day-to-day functioning of the company, coordinating with employees and departments, monitoring business activities, handling clients, and ensuring that assigned work is completed efficiently and on time.

Key Responsibilities

• Manage and supervise the company's daily activities and workflow.
• Coordinate with employees and different departments to ensure smooth operations.
• Assign tasks to team members and monitor their progress.
• Maintain discipline, productivity, and professional standards within the office.
• Monitor customer enquiries, follow-ups, quotations, and business opportunities.
• Coordinate with clients, vendors, operators, and business partners.
• Handle official emails, communications, documentation, and correspondence.
• Prepare and maintain Daily, Weekly, and Monthly Reports for management.
• Monitor pending tasks and ensure timely completion.
• Review employee performance and provide regular updates to senior management.
• Coordinate with the Accounts Department regarding payments, invoices, expenses, and outstanding amounts.
• Maintain proper records and ensure important documents are organized.
• Identify operational or administrative issues and escalate important matters to management.
• Support senior management in implementing company policies, procedures, and business decisions.
• Maintain confidentiality of company, client, financial, and business information.
• Assist management in planning, coordination, and execution of new business activities.
• Ensure professional communication and smooth coordination across the organization.
• Minimum 2-3 years experience

Daily Responsibilities

• Check and allocate pending tasks.
• Review leads, enquiries, and follow-ups.
• Monitor employee attendance and performance.
• Check official emails and important communications.
• Coordinate with clients and vendors.
• Review quotations and pending business requirements.
• Follow up on payments and documentation.
• Monitor overall office activities.
• Prepare and submit the End-of-Day (EOD) Report to senior management.
• Required SkillsStrong leadership and team-management skills.
• Excellent communication and coordination abilities.
• Good knowledge of MS Office, Excel, email, and reporting.
• Strong organizational and time-management skills.
• Problem-solving and decision-making abilities.
• Professional attitude and attention to detail.
• Ability to handle multiple responsibilities and work under deadlines.
• Ability to maintain confidentiality and professional relationships.

Key Performance Areas

Team Management | Business Coordination | Client Handling | Task Management | Reporting | Administration | Follow-ups | Vendor Coordination | Employee Performance | Management Support