Process Coordinator

Job Description – Process Coordinator

Position: Process Coordinator

Location: Ahmedabad

Experience: Fresher to 1–2 Years

Employment Type: Full-time

About the Role

We are looking for a sincere, disciplined and proactive Process Coordinator who will be responsible for ensuring that work assigned within the organisation is completed on time.

The main responsibility of this position is continuous follow-up and coordination with team members. The Process Coordinator will track tasks, pending work, deadlines and various systems/processes implemented by the organisation and ensure that nothing is missed or unnecessarily delayed.

This is primarily a coordination and follow-up role. Prior experience or technical knowledge of our business/domain is not required.

Key Responsibilities

• Follow up with team members regularly for completion of assigned work and tasks.

• Maintain proper records of work allotted, pending and completed.

• Track due dates, commitments and deadlines and ensure timely follow-up.

• Update task trackers, Excel sheets and other internal systems on a regular basis.

• Coordinate between different team members wherever required for smooth completion of work.

• Identify delayed or pending work and bring it to the attention of the concerned person/management.

• Ensure that processes and systems introduced by management/consultants are being followed consistently.

• Take regular status updates from team members rather than waiting for them to report.

• Maintain proper documentation and records of follow-ups.

• Prepare simple daily/weekly status reports for management.

• Ensure that no assigned task is missed due to lack of follow-up or coordination.

• Gradually understand the organisation's workflow and help improve discipline in following established processes.

Required Skills

• Graduate in any discipline.

• Fresher or candidate having 1–2 years' experience in coordination, back-office, administration or a similar role.

• Basic to good working knowledge of Microsoft Excel.

• Good communication and interpersonal skills.

• Strong follow-up ability and comfortable communicating repeatedly with team members for pending work.

• Organised and systematic approach towards work.

• Ability to maintain trackers and work with deadlines.

• Should be responsible, punctual and disciplined.

• Should have the confidence to follow up with people at different levels in the organisation.

• Basic knowledge of email and Microsoft Office.

Domain Experience

No previous experience in our industry/domain is required.

In fact, we are looking for someone who can focus on process, coordination, tracking and follow-up, rather than someone with technical/domain expertise. Necessary understanding of our internal workflow and systems will be provided.