Order to Cash Operations Senior Analyst

Order to Cash Operations Senior Analyst

Skill required: Order to Cash - Collections Processing
Designation: Order to Cash Operations Senior Analyst
Qualifications:BCom
Years of Experience:6 to 9 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions. • Optimizing working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes This team over looks the entire processes that starts from customers inquiry sales order to delivery and invoicing The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers The role requires a good understanding of cash applications the process of applying unapplied cash reconciliation of suspense account in cash application and process them from payment receipt to finalization • Manage OTC collection disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. • Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).
What are we looking for? • Primary skill - Collections Processing - P5 • Secondary skill - Sales Order Processing - P5 • Cash applications • Month End closing • "Experience in Trade AR domain, preferably for Manufacturing business • Proven experience of leading operations teams • Detail oriented and able to handle multiple tasks or projects simultaneously. • Should have sound knowledge of OTC processes like Billing, Collections, Cash Application, Sales Order release, month end activities, reporting and AR Reconciliations, • Proven experience in managing clients • Strong verbal and written communication skills
Roles and Responsibilities: • In this role you are required to do analysis and solving of increasingly complex problems. • Your day to day interactions are with peers within Accenture. • You are likely to have some interaction with clients and or Accenture management. • You will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments. • Decisions that are made by you impact your own work and may impact the work of others. • In this role you would be an individual contributor and or oversee a small work effort and or team. • Please note that this role may require you to work in night shifts and Noida location • . Strong knowledge for Collections, Sales Order release, Cash Application, Billing, Customer data • . Responsibility for activities of the business unit and lead the team of 2 to 4FTEs • . Process customer account creation and amendments • . Understands the end toend process of Collections, Sales Order release and Cash application • . Understand and perform accounts receivable supervisor role if and when needed. • . Provides required business unit reporting and other required information, when needed • . Track and reconcile daily and Monthly volumes and metrics. • . Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface) • . Investigating into situations where invoices and customer information requirements may contradict. • . May require making presentations to OTC Leadership cash application role. • . Responsibility for activities assigned by the cash apps supervisor. • . Accurately post checks from medium to complex transactions by researching and resolving problems within designated guidelines by speaking directly with customer on the phone, or composing and sending letters, or researching through multiple database resources as necessary. • . Process collection checks, EFT and Wire transfers • . Process bank adjustments, Credit management role • .