Kotak Mahindra Bank Limited

Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound

Kotak Mahindra Bank Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound

Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined productivity and service benchmarks. Ensure customer delight by providing consistent service experiences and timely resolution of issues. Complete daily logs and meet end-of-day targets as specified by the process. Adhere to Information Security norms and quality process standards. Stay updated with any process changes and ensure compliance. Actively implement feedback from Team Leaders, Team Coaches, or Quality teams to improve performance and service delivery.

Job role

Work location
Work locationNoida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

Similar jobs you can apply for

Telecalling / BPO / Telesales

International Voice Process Agent

Netra Enterprises
Sector 2, Noida
₹15,000 - ₹25,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
S S Herbal

Sales Executive

S S Herbal
Sector 3, Noida
₹15,000 - ₹50,000*
Work from Office
Full Time
Any experience
No English Required
Roofnassets Infra Private Limited

Sales Manager

Roofnassets Infra Private Limited
Sector 3, Noida
₹20,000 - ₹90,000*
Work from Office
Full Time
Min. 6 months
Basic English
Tech Mahindra Ltd

Email Support Executive

Tech Mahindra Ltd
Sector 62, Noida
₹27,000 - ₹30,000
Work from Office
Part Time
Min. 2 years
Good (Intermediate / Advanced) English
Sarvico Infotech Pvt. Ltd.

Sales Executive

Sarvico Infotech Pvt. Ltd.
Noida Extension, Noida
₹12,000 - ₹20,000*
Work from Office
Full Time
Any experience
Basic English

Telecaller

Corefit Health Care
Sector 63, Noida
₹15,000 - ₹25,000*
Work from Office
Full Time
Any experience
Basic English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 2 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!