Grievance Redressal Officer_HO & SUPPORT-Grievance Redressal_Mumbai
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Grievance Redressal Officer_HO & SUPPORT-Grievance Redressal_Mumbai
- Responsible for handling and resolving customer grievances effectively. - Acts as a liaison between customers and the organization to ensure complaints are addressed timely. - Requires good communication and problem-solving skills to manage grievance redressal processes. - The role is based in Mumbai and involves working closely with support teams. - Suitable for candidates with experience in customer support or grievance management. - Emphasis on maintaining customer satisfaction and compliance with company policies. - Requires coordination with multiple departments to resolve issues. - Involves documentation and follow-up of grievance cases until closure. - The position demands attention to detail and ability to handle sensitive information. - Candidates should be adaptable and capable of working in a structured environment.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
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