Program/Project Management Lead

Program/Project Management Lead

Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables. The position demands active communication with various stakeholders to effectively manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting to evolving project needs to maintain momentum and achieve strategic goals.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the planning and execution phases to ensure timely delivery of project milestones.
- Facilitate effective communication channels among stakeholders to promote transparency and alignment.
- Monitor project risks and implement mitigation strategies to minimize impact on deliverables.
- Support junior team members by providing guidance and fostering a collaborative environment.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Strong knowledge of project management methodologies and best practices.
- Experience in coordinating cross-functional teams and managing complex project schedules.
- Ability to analyze project data and generate insightful reports to support decision-making.
- Excellent communication and stakeholder management skills to navigate diverse organizational levels.
- Capability to identify and resolve project-related issues proactively to maintain progress.

Additional Information:
- The candidate should have minimum 12 years of experience in ServiceNow.
- This position is based at our Gurugram office.
- A 15 years full time education is required.